Posted: Sunday, March 12, 2017 11:25 PM
Enter and manage all table reservations using the UrVenue system throughout the municate with management and hostesses to properly prepare for incoming VIP guests and special requests.Set up podium with all tools and equipment needed for proper service.Work with doormen and hostesses to properly greet, process, and sit guests according to reservation municate with floor staff to maintain an up:to:the:minute accurate seating map, including departures and in:house sales.Collect all required paperwork from servers at closing. Use information from this paperwork to create the closing tracker using UrVenue.Summarize and send the closing tracker to management and necessary parties. Train new hostesses and employees to use the UrVenue system, seat tables, and provide flawless customer service.Track and prepare reports for the commission program for Hosts, SBE Employees, Concierges, Promoters and third party affiliates.Must exhibit a focused attention to detail, while working in a high:pressure environment.Able to write and speak in a confident manor.Must possess a valid health department card.Greet all guests warmly. Maintain a clean and organized reception area.Experience with taking reservations a plus.Recent experience as a hostess.Must be 18 years of age or older to qualify for this position.Must be able to stand or walk a minimum eight:hour shift.Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations.Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary.Must be able to lift up to 25 pounds.Must have excellent communication skills and be able to read, write, speak and understand English.Must be able to work in a fast pace and high:volume environment in the presence of areas containing second hand smoke, high noise levels, dancing, bright lights and dust and communicate during this time : sometimes within a small area.Must be able to work inside and outside at all times of the year as needed, based upon business volumes.
• Location: Miami
• Post ID: 47702148 miami