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Posted: Monday, January 8, 2018 5:05 AM

Reports to: Store Management

Position Overview

The sales associate is responsible for sales generation and delivering a positive customer experience. The sales associate will also be responsible for a variety of operational duties as assigned by the store management team (i.e. housekeeping duties, visual presentation standards, etc.).

Customer Experience

* Greets customers immediately upon entering the store with a smile and sincere non business like greeting

* Creates a positive first impression for the customer through an energetic attitude and adhering to dress code

* Creates a sparkling clean and organized environment by maintaining store standards and cleanliness

* Provides customers with current, relevant information about the product

* Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale

* Provides efficient service at the cash wrap, offers Gift Cards, maintains cash wrap cleanliness and captures customer information in the database

* Sincerely thanks all customers for shopping as they exit the store

Cooperation & Dependability

* Satisfactorily completes all duties as assigned by management

* Is punctual and adheres to designated work schedule

* Is flexible and works well with peers and management to accomplish duties

* Follows GUESS Policies and Procedures 100%

* Performs housekeeping duties as required

Personal Performance

* Meets or exceeds the weeks achieved goal

Miscellaneous Responsibilities

* Participates in and attends all store meetings and other related functions

* Represents a positive attitude toward the merchandise and the company

* Participates in all inventories

* Assumes and completes other duties as assigned by store management

* Some heavy lifting in excess of 30 pounds

* Scheduled shifts may require standing for a minimum of eight hours


Associated topics: cajera, client, counter, courtesy, customer, customer service associate, customer service representative, delivering, sell, shop


• Location: Miami

• Post ID: 76270542 miami is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018