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Posted: Friday, August 4, 2017 12:03 AM


Company Name: Our Kids of Miami-Dade/Monroe, Inc.

Job Duration: Indefinite
Position Title: VP & Chief Operating Officer
Min Education: Master's Degree
Min Experience: Over 10 Years

Our Kids of Miami-Dade/Monroe, Inc seeks candidates that are willing to work in a team dedicated to serve the children and families in Miami-Dade and Monroe counties with respect, dedication, professionalism, integrity and desire to make a difference in this community. Our Kids' ability to succeed depends on its ability to recruit and retain talented and motivated people.

We offer: a flexible and diverse work environment and a benefits program that includes but is not limited to: health, dental, life, Short Term and Long Term Disability and Long Term Care Insurance. We also offer a 401K Retirement Plan, PTO and paid holidays.

Position is responsible for: oversight and functioning of internal and external operations, including but not limited to Independent Living, Licensing, Placement, Nurse Case Management, Behavioral Health, Intake, Voluntary Family Services, Full Case Management, Foster Care, Adoption Related Services and Learning and Development. Deals with a diverse group of important external clients and internal contacts at all levels of the organization. Independent judgment is required to plan, prioritize, and organize diversified workload, recommends and executes improvements in organizational procedures.

The Chief Operating Officer shall:
• Be accountable for performance of all contract compliance measures.
• Be the primary interface, responsible for maintaining a collaborative partnership and respectful working relationship between Our Kids, the Regional Office of the Department of Children and Families (DCF), the Full Case Management Agencies (FCMA’s), and other essential partners such as Judges and GAL’s, to discuss issues with specific cases, any miscommunications and potential changes to policy.
• Report directly to the CEO and work with the CEO to spearhead the development, communication and implementation of effective operating policies and strategic plans.
• Be a partner and confidante to the CEO in all agency activities. Serve as the interim CEO when the CEO is unable or unavailable to perform those duties.
• Provide day–to–day oversight of the operations of Our Kids.
• Provide direct supervision to Directors of Program Operations.
• Identify, develop, and implement, along with CEO and senior management, programs and services needed in order to accomplish Our Kid’s mission.
• Develop and establish performance standards, which will serve as the objective measures of the organizations work with vendors and providers.
• Partner with the CEO to respond in writing and in person to inquiries and concerns from government, community, and media.
• Ensure the availability and timeliness of necessary reports to enable the CEO, Board of Directors, and DCF, to be informed as to the agency’s progress on all critical projects.
• Participate in industry and other professional networks to ensure awareness of industry standards, trends and best practices in order to strengthen organizational and technical knowledge.
• Work closely with CEO and Human Resources to deal with issues of employee accountability, misconduct, corrective plans, coaching and development.
• Ensure that all staff is aware of and accountable for compliance with regulations, policies and contractual requirements.
• Attend Board meetings.
• Perform other projects and duties at the request of the CEO / Board of Directors.
• With team’s participation:
• Continuously identify areas needing improvement
• Collect baseline information on performance and establish performance objectives
• Iteratively, until performance objectives are met and maintained:
• Implement process improvements
• Monitor and report progress to QA team

Job Requirements
EXPERIENCE/PERFORMANCE REQUIREMENTS (Knowledge, skills and abilities)
• Demonstrated ability in the areas of leadership, critical thinking, decision-making, strategic planning and analysis.
• Possesses excellent decision making skills.
• Possesses and communicates a passion for helping children and families.
• Proven record of setting and achieving organizational goals, using data to drive decisions, and executing strategic and business plans.
• Demonstrated leadership in coaching/developing senior leaders to create a work environment recognized for achieving excellence in a timely and cost-effective fashion.
• Proven business acumen with business functions and systems including budgeting, marketing, human resources, and information systems.
• Financial management experience. Should feel comfortable reading and understanding financial statements.
• Ability to multi-task with a passion for excellence and a work ethic to support it.
• Demonstrates a commitment to diversity, inclusion and staff development.
• Demonstrates an entrepreneurial approach to addressing organizational and customer service challenges.
• Excellent interpersonal, writing, and communication skills.
• Demonstrated experience in creating and maintaining a positive, inclusive culture, based on respect that builds a diverse staff of high performers who expect and deliver excellence and exhibit agency pride.
• Experience in field of child welfare and knowledge of current theories, practices and trends.
• Demonstrates a positive attitude and demeanor in all situations.
• Demonstrated excellence in supervision/mentoring with direct reports and others in the organization.
• Must have comprehensive knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software, including Word, Excel, and other MS Office products.

• Leadership—the individual inspires and motivates others to perform well, accepts feedback from others.
• Integrity—the individual possesses high ethical standards and expects the same from all others in the organization
• Dedication—the individual should be committed to achieving results under demanding time frames.
• Judgment—the individual displays willingness to make decisions, exhibits sound and accurate judgment and makes timely decisions.
• Oral communication—the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings.
• Quality management—the individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
• Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
• Safety and security—the individual actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.
• Analytical—the individual synthesizes complex or diverse information.
• Problem solving—the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
• Management skills—the individual includes staff in planning, decision-making, facilitating and process improvement; makes self available to staff; provides regular performance feedback; and develops subordinates’ skills and encourages growth.
• Delegation—the individual delegates work assignments, gives authority to work independently, sets expectations and monitors delegated activities.

Master’s or equivalent degree from an accredited college or university in Social Work, Business, Finance, or a related field; and a minimum of 10+ years of experience in the human service field, preferably child welfare, in a senior leadership role.

Possess a current Background Clearance Screening Letter as required by DCF.
If local travel is required, a Valid Florida driver’s license and documentation of current automobile insurance is required.


Employee will work in an office/clerical environment. The employee will work predominantly seated with recurrent need to walk, stand, and bend from the waist. Occasional light lifting, stooping, and climbing may be required. Occasional local travel.

This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities and essential functions of employees in this classification. The duties described are not to be interpreted as being all-inclusive to any specific employee.

If you would like to be considered for a position, please submit your resume, a cover letter and a completed Employment Application. Resumes submitted without an Employment Application will not be considered.

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**Please click here to view Employment Application.

• Location: Miami, Miami, Florida

• Post ID: 57338538 miami is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017