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Posted: Friday, August 4, 2017 6:01 PM

What YouA?ll DoThe Operations Manager supports the Director of Operations in leading their venue in providing best:in:class service with hospitality for our Guests. The Operations Manager works along side with, trains and coaches TopgolfA?s leaders to ensure their teams provide our Guests with the best times of their lives.The Operations Manager is responsible for helping venue department leaders build strong teams : through effective hiring, scheduling, Associate development and by driving team engagement. They are responsible for all venue business functions : executing flawless operational activities, upholding processes and standards, maximizing financial performance, building relationships with their community and growing the Topgolf brand.How YouA?ll Do ItSupervise the Department Managers and their teams in providing best:in:class serviceCoach and develop their direct reports and the teamDrive Associate engagementUphold operating standards and drive Guest and team safety and satisfactionHold leaders accountable for managing venue operationsHold departments accountable for budgets and spendingForecast and control sales and expensesDelegate and follow:up on the completion of tasksDemonstrate TopgolfA?s Core Values: Fun, One Team, Excellence, Edgy Spirit and CaringInteract with Guests to check on the quality of their experienceLeverage business metrics and trends to drive performance and to maximize profit and revenueCultivate relationships with community leaders and organizations to ensure strong connectionsWhat WeA?re Looking For15+ years of restaurant, hotel or golf course management experience with at least 1 recent year as General Manager with a restaurant, hotel, or golf environmentMulti:unit management experience is desired but not requiredHigh school diploma or equivalentExcellent communication, time management and organization skillsAbility to work on a teamEnergy and enthusiasmA high level of self:awareness, receptivity to change and integrityAbility to work in extreme weather conditions for extended periods of timeAvailability to work varied shifts, including evenings, weekends and holidaysAbility to stand and walk for long periods of time including maneuvering up and down stairsAbility to obtain required licenses and certifications for your location


• Location: Miami

• Post ID: 62163308 miami is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017