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Posted: Thursday, October 5, 2017 9:34 PM

Learning Tribes is a full:scale learning solutions provider founded in Paris, France 14 years ago. With offices in France, China, Brazil, and now in the US, Learning Tribes specializes in innovative blended learning solutions that leverage the best of cutting edge digital technologies and proven learning principles.
The recent integration of Learning Tribes within with the Acticall Sitel group : a leading global BPO with over 75,000 employees doing business in 22 countries and 44 different languages : makes this a unique opportunity to join an established successful organization within an exciting start:up environment in our new Miami headquarters on beautiful Brickell Avenue.

Summary of Primary Job Responsibilities:
As a Learning Tribes Instructional Designer you will work directly with the CEO, COO and the digital production team on diverse projects serving some of the worlds best:known brands. In this role you will make your contribution to the success of Learning Tribes solutions and our clients initiatives by:
:Leading projects and communication plans for program/curriculum design and development
:Conducting needs assessments and facilitating design sessions with various stakeholders, subject matter experts and contracted multi:media production specialists
:Involvement in creating proposals, and determining project scope and budget
:Utilizing state:of:the:art instructional design techniques and strategies to develop scripts, storyboards, presentations, worksheets, job aids, assessments and evaluations
:Designing/developing content and materials to be used in the companys and/or clients learning management system (LMS)
:Designing/developing content for e:learning/Web:based training, instructor:led and self:paced learning modalities
:Facilitating train the trainer programs as needed
:Lending a helping hand where needed

Typical Qualifications:
:Bachelors degree in related field or equivalent combination of education and experience

Experience Target:
:Minimum 5 years of experience in the design and development of instructor:led and web:based training

:Proficiency in Microsoft Office (Advanced PPT) and ability to learn technology quickly
:Experience developing content with authoring tools such as Articulate (Storyline, Rise, 360), Captivate, Camtasia, etc.
:Knowledge of Adobe Photoshop and HTML principles preferred
:Strong organizational skills and interpersonal skills in working with a diverse population
:Excellent written and oral communication skills; strong technical writing skills
:Strong Project Management skills
:Strong Time Management skills

:Working knowledge of contact center/customer experience industry
:High customer service orientation
:Knowledge of and practical application of Adult Learning Theory and instructional design principles
:Ability to facilitate focus groups, usability sessions and subject matter expert interviews as well as identify and document key themes emerging from these activities
:Ability to manage responsibilities and priorities in a fast:paced and time:critical environment

Travel Required:


• Location: Miami

• Post ID: 66013167 miami is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017