Posted: Wednesday, September 27, 2017 11:24 AM
At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Servicesand for the people who work here.
NTT DATAServices currently seeks a
Field Tech Analystto join our team in
United States (US).
The Field Technician is responsible for performing various managed client services for a strategic customer. These servicesinclude: IMAC, Software Break Fix, etc. This role combines strong technical skills with an emphasis on delivering a high level ofcustomer service. Responsibilities include performing advanced configuration of desktop/notebook computer equipment.This is a remote/On Site Client based position. This role will travel to customer Campus/Remote sites.
:Responsible for on:site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals.
:Serves as company liaison with customer on administrative and technical matters
:Provide technical support and incident management service desk functions
:Reviews, troubleshoots and approves operational quality desktops, notebooks, printers, and associated peripherals
:Installs, maintains and optimizes desktop /notebook configurations at customer sites
:Diagnoses and resolves product performance problems
:Performs maintenance and repair services
:Instructs customers in the operation and maintenance of the system
:2+ years of Desktop Support experience in a busy corporate environment
:Strong ability to develop business relationships and communicate effectively with the user community
:Strong troubleshooting skills
:Good understanding of the fundamentals of network and server/desktop administration, installations, upgrades, techniques, tools, materials, and equipment
:Applies good knowledge of processes and resources required to perform analytical and technical tasks on PC systems
:Local travel to client sites
:2+ years Desktop Support Experience
This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp:2:corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.
About NTT DATA Services
NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.
NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85 percent of the Fortune 100. Visit nttdataservices to learn more.
NTT DATA, Inc. (the "Company") is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veter
• Location: Miami
• Post ID: 67135287 miami