ASSISTANT MANAGER, POLO FACTORY STORES: NORTH AMERICA, DOLPHIN - Ralph Lauren (miami, florida)
Posted: Saturday, September 23, 2017 8:24 PM
Purpose and Scope: Ensures a consistently memorable customer shopping experience while generating meaningful revenue and positive operating profit for their store. Responsibilities: Trains specialty store staff by reviewing and revising orientation to specialty products and sales training materials; delivering training sessions; reviewing staff job results and learning needs with retail store manager; developing and implementing new product training. Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise. Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery. Prepares sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions. Maintains inventory by checking merchandise to determine inventory levels; anticipating customer demand. Prepares reports by collecting, analyzing, and summarizing information. Maintains quality service by establishing and enforcing organization standards. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks. Job Requirements: College Degree or equivalent experience. Specialty store General Manager experience with sales volume of 8 million and experience in fashion clothing a plus. Strong business acumen and skill:set which enables the management and development of staff. Strong communication and inter:personal skills. Experience in merchandising. Ralph Lauren is an equal opportunity employer. We offer dynamic career opportunities with growth potential and a generous company discount.
• Location: Miami
• Post ID: 66842117 miami