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Posted: Sunday, September 17, 2017 7:19 AM

Purpose and Scope: Ensures a consistently memorable customer shopping experience while generating meaningful revenue and positive operating profit for their store. Responsibilities: Trains specialty store staff by reviewing and revising orientation to specialty products and sales training materials; delivering training sessions; reviewing staff job results and learning needs with retail store manager; developing and implementing new product training. Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise. Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery. Prepares sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions. Maintains inventory by checking merchandise to determine inventory levels; anticipating customer demand. Prepares reports by collecting, analyzing, and summarizing information. Maintains quality service by establishing and enforcing organization standards. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks. Job Requirements: College Degree or equivalent experience. Specialty store General Manager experience with sales volume of 8 million and experience in fashion clothing a plus. Strong business acumen and skill:set which enables the management and development of staff. Strong communication and inter:personal skills. Experience in merchandising. Ralph Lauren is an equal opportunity employer. We offer dynamic career opportunities with growth potential and a generous company discount.


• Location: Miami

• Post ID: 66265587 miami is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017