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Posted: Saturday, October 21, 2017 8:33 AM

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STEVEN M. HINKES
954-234-8050

EDUCATION

UNIVERSITY OF MEMPHIS LAW SCHOOL, Memphis, TN
Juris Doctor, General Studies, Graduated May 2015

Honors: ​​2014 Dean's Distinguished Pro Bono Service Award
​​2015 Tennessee Supreme Court Pro Bono Service Award

FLORIDA STATE UNIVERSITY, Tallahassee, FL
Bachelor of Science, Political Science, Graduated May 2011

Honors: ​​Pi Sigma Alpha, Dean's List

LEGAL EXPERIENCE

HINK, INC., Louisville, KY
Chief Compliance Officer (CCO), May 2015-October 2017

-Ensure compliance with federal solicitation laws regarding email advertising, state ​contract law concerning negotiated transactions, federal debt law related to ​collection practices, federal labor law, and state employment law
-Collect past due balances (30 days late) and delinquent (60 days late) balances from ​clients in a courteous and professional manner
-Draft and send letters to clients whose delinquent accounts are ripe for legal action
-Transfer files to attorneys to send demand letters to delinquent clients who do not pay ​​their balances
-Monitor telemarketing team's sales calls to maintain integrity, honesty, ​professionalism, and lawfulness under state deceptive trade and false advertising ​laws
-Perform intellectual property checks to avoid infringement on other business entities' ​trademarks, service marks, and copyrights

OTHER SKILLS & ABILITIES

-Microsoft Word
-Microsoft Excel
-Microsoft Outlook
-Microsoft PowerPoint
-Basic Spanish Proficiency
-Customer Service
-Legal Research
-Legal Writing
-Legal Analysis

• Location: Miami, Miami-Dade County

• Post ID: 68830907 miami
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