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Posted: Saturday, August 5, 2017 11:29 AM

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Requisition No:17702

Agency: Children and Families

Working Title: HUMAN SERVICES COUNSELOR III - 60022406

Position Number:60022406

Salary: 27926.08

Posting Closing Date: 08/14/2017






Bilingual preferred.


This is general work as a counselor for all counseling occupations not listed separately.

Some positions in this occupation may be responsible for coordinating work and supervising employees.

- Conducts quality Adult investigations regarding allegations of abuse or neglect within time frames required.

-Maintains client contact according to the established time frames required in each program through home visits, telephone calls and field visits, reassess the need for continued service and eligibility, updates the service/care plan and complete required documentation.

-Completes a comprehensive client assessment on each client, develops, initiates and coordinates the implementation of the clients service/care plan and ensure client participation in identifying specific needs.

-Coordinates the provision of protective intervention, protective services/supervision through case staffing with the adult protective investigators, community service providers, licensed assisted living facilities, etc. to ensure prompt and quality provision of the services needed by the client.

-Counsels client, family and service provider in adjustment problems when client is considered at risk by the agency. (At times, this may entail the performance of activities over and above the normal 8 hour workday.)

-Serves as liaison with Adult Protective Investigators, law enforcement, the court, community services agencies, licensed facility administrators, community mental health centers and DCF Programs.

-Attends staff trainings, workshops, conferences and meetings as required.

The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.


- Must have a bachelor's degree

- Valid Florida driver's license

- Copy of the Social Security card is required

- Annual Salary: $27,926.08

- Access to privately owned vehicle

- Current Vehicle registration

- Proof of business coverage insurance (Please be aware to be in compliance, you will be provided form # CF 742 that needs to be signed by your insurance provider prior to hire.)


Supervises employees by assigning work, reviewing progress and assessing performance.

Counsels family members to assist in understanding, dealing with, and supporting client or patient.

Interviews clients, reviews records, and confers with other professionals to evaluate mental or physical condition of client or patient.

Formulates or coordinates program plan for treatment, care, and rehabilitation of client or patient, based on social work experience and knowledge.

Monitors, evaluates, and records client progress according to measurable goals described in treatment and care plan.

Modifies treatment plan to comply with changes in client's status.

Refers patient, client, or family to community resources to assist in recovery from mental or physical illness.

Intervenes as advocate for client or patient to resolve emergency problems in crisis situation.

Supervises and directs other workers providing services to client or patient.

Counsels clients and patients, individually and in group sessions, to assist in overcoming dependencies, adjusting to life, and making changes.


Establishing and Maintaining Relationships

Developing constructive and cooperative working relationships with others.

Assisting and Caring for Others

Providing assistance or personal care to others.

Communicating With Persons Outside Organization

Communicating with persons outside theorganization, representing the organization to customers, the public,government, and other external sources. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.

Getting Information Needed to Do the Job

Observing, receiving, and otherwise obtaining information from all relevant sources.

Provide Consultation and Advice to Others

Providing consultation and expert advice to management or other groups on technical, systems-related, or process relatedtopics.

Documenting/Recording Information

Entering, transcribing, recording, storing, or maintaining information in either written form or by electronic/magnetic recording.

Making Decisions and Solving Problems

Combining, evaluating, and reasoning withinformation and data to make decisions and solve problems. These processesinvolve making decisions about the relative importance of information and choosing the best solution.

Monitor Processes, Material, Surroundings

Monitoring and reviewing information frommaterials, events, or the environment, often to detect problems or to findout when things are finished.

Analyzing Data or Information

Identifying underlying principles, reasons, orfacts by breaking down information or data into separate parts.

Identifying Objects, Actions, and Events

Identifying information received by makingestimates or categorizations, recognizing differences or similarities, orsensing changes in circumstances or events.


Social Perceptiveness

Being aware of others' reactions and understanding why they react the way they do

Judgment and Decision Making

Weighing the relative costs and benefits of a potential action


Talking to others to effectively convey information

Service Orientation

Actively looking for ways to help people

Active Learning

Working with new material or information tograsp its implications

Problem Identification

Identifying the nature of problems

Identification of Key Causes

Identifying the things that must be changed to achieve a goal

Solution Appraisal

Observing and evaluating the outcomes of a problem solution to identify lessons learned or redirect efforts

Active Listening

Listening to what other people are saying and asking questions as appropriate

Learning Strategies

Using multiple approaches when learning or teaching new things

Adjusting actions in relation to others' actions

Management of Personnel Resources

Motivating, developing, and directing people as they work, identifying the best people for the job

Therapy and Counseling

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