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Posted: Wednesday, September 6, 2017 5:47 PM

Job Description:/h3:
Pay Rate: May vary upon qualifications and experience.
Position Responsibilities and Requirements:
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Provide excellent customer service.
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Accurately assess and prepare vehicle repair estimates according to Collision Solutions procedures, CCC One Estimating and company procedures relating to DRPs.
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Assign labor and manage production process.
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Maintain a good relationship with insurance adjusters and assist them as necessary to complete payment of claims.
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Effectively communicate and provide follow:up with customer, clearly informing them of progress, costs, and time constraints and establish realistic vehicle completion time.
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Ensure all parts requirements are ordered timely
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Compile and audit all paperwork for correctness and completeness, for final insurance billing, including supplements.
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Provide final quality control inspection of all aspects of repairs prior to notifying customer of completion and before customer takes delivery.
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Provide customer with a final explanation of repairs to their satisfaction.
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Follow up on all estimates opportunities to capture and increase sales.
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Provide clear and concise communication with customers throughout the entire process.
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Understand the manufacturers repair/refinish processes and adherence to Collision Solutions technical repair and refinish processes.
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Ability to maintain high level of CSI rating.
Preferences:
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Experienced, highly motivated, hard:working and quality minded.
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Experience with CCC One Estimating Software.
Company Description:/h3:
A family business serving the local community for a quarter of a century, our integrity and commitment to excellence at Collision Solution has earned us the trust and loyalty of both insurance carriers and individual customers alike. We are I:Car Gold Class and ASE certified and work with multiple top tier Direct Repair Programs (DRPs). Owner has 50 years of experience in the industry.

Source: https://www.tiptopjob.com/jobs/71785934_job.asp?source=backpage


• Location: Miami, south miami

• Post ID: 65477532 miami
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