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Posted: Tuesday, March 6, 2018 1:47 AM

Job ID Dealership Land Rover Jaguar Category Customer Service Support Salary DOE Type Full Time Position Overview Receive orders generally in person for rentals or loaner vehicles May describe available options compute costs and accept payment Responsibilities Greet customers and discuss the type quality and quantity of merchandise sought for rental Compute charges for rentals or services and receive payments Answer telephones to provide information and receives orders Provide information about rental items such as availability operation or description Rent vehicles arrange for provision of services to customers and accept returns Inspect and adjust rental items to meet needs of customer Explain rental fees policies and procedures Prepare rental forms obtaining customer signature and other information such as required licenses Keep detailed records of transactions and customer information Reserve items for requested times and keep records of vehicles rented Recommend and provide advice on a wide variety of products and services Receive orders for services such as rentals repairs Prepare merchandise for display for rental Advise customers on use and care of vehicles Receive examine and assess damage on vehicle to be altered cleaned stored or repaired Qualifications Communication Oral Ability to communicate effectively with others using the spoken word Customer Oriented Ability to take care of the customers needs while following company procedures Enthusiastic Ability to bring energy to the performance of a task Active Listening Ability to actively attend to convey and understand the comments and questions of others Honesty Integrity Ability to be truthful and be seen as credible in the workplace Reliability The trait of being dependable and trustworthy Assertiveness Ability to act in a self confident manner to facilitate completion of a work assignment or to defend a position or idea Core Value Family Employee is a team player and promoted cooperation professionalism and commitment within a team to achieve goals and deliverables Core Value Openness Employee builds constructive working relationships characterized by a high level of acceptance cooperation and mutual respect Core Value Commitment Employee shows hard work commitment and dedication on the job and committed to influencing others to act in support of the company Employee is committed to optimal performance Employee adheres to being committed to following all company policies and adhered to all workplace safety and exercises care while on the job Core Value Integrity Earns others trust and respect through consistent honesty and professionalism in all interactions such as fellow co workers and with customers Core Value Stability Employee demonstrates steadfast loyalty and commitment to working consistently toward the common goals of the organization SKILLS ABILITIES Education High School Graduate or General Education Degree GED Required Language Fluent in English Spanish required Experience plus years of experience in Customer Service Computer Skills Intermediate proficiency in Microsoft Office Suite and office equipment such as fax phone scanner and calculator Summary of Benefits In addition to a competitive compensation package we offer awesome benefits like these Health Insurance Wellness Incentives Gap Insurance Dental Vision Short term disability income protection employer paid premium Optional Long term disability Life and Accident insurance employer paid premium Optional life buy up spousal and child coverages Supplemental insurance K retirement plan with employer contributions Legal service Lending service PI


• Location: Miami

• Post ID: 81213627 miami is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018