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Posted: Tuesday, March 6, 2018 8:11 AM

Job Description Do you like fresh air and a picturesque environment? Do you have front desk and/or customer service experience to include National Parks, lodging and food & beverage? If so, this position is for you! Guest Services, Inc. is hiring a Front Desk Attendant for our site in the Everglades National Park - Flamingo . JOB SUMMARY The Front Desk Attendant must have the ability to perform all desk attendant functions for a campground including checking guests in and out, reservations, and switchboard. ESSENTIAL FUNCTIONS Provide administrative, reception and program support to management and staff. Manage phone activity including providing general knowledge to callers. Manage walk-in traffic. Sign in customers as needed. Smile and greet customers in a welcoming manner. Register and assign guests to campground spots. Provide quotes for campground spots. Verify that the correct charges and credits are posted to the corresponding guest folio. Collect payment for charges on the guest folio. Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift. Responds to guest inquiries. Resolves guest complaints within scope of authority, otherwise refer the matter to the management. Requirements SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE High School Diploma preferred. Clerical skills including typing, filing, office machine operations, cash register operation, maintenance of records, and the ability to undertake multiple tasks simultaneously. Computer proficiency. Demonstrated talent for interacting with a wide variety of people; ability to effectively organize and coordinate multiple priorities; ability to learn and develop new skills; ability to problem solve. Ability to arrange and coordinate schedules for reservations. Excellent interpersonal, administrative, telephone and other communications skills. PHYSICAL AND MENTAL REQUIREMENTS Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment. Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally. Ability to stand for the entire work day and to climb steps regularly. Ability to sit at a desk and monitor phones for extended amounts of time. Ability to withstand temperatures in indoor and outdoor environments. ? Reading and writing work-related documents in English. Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English. Constantly communicates and receives verbal communication with other employees in a fast-paced environment. Physical presence at the job site is essential to perform job duties. EQUIPMENT USED Typical office equipment (computers, phone system, fax, copiers, scanners, among others). Reservations system. POS system. Veterans, Minorities, People with Disabilities and Women especially encouraged to apply. Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Company Description At Guest Services and Boating In, we’re crazy about having lots of outdoor fun. We really love having adventures, so we’re excited about sharing the fun with as many guests and employees as possible. We hope that you will consider applying to be part of our team! Boating In is part of the Guest Services Family. To learn more about us, please check out these websites: All company positions with Guest Services - Positions at our boathouse in the greater Boston area - Positions at our boathouse in the greater DC area - Positions at our Weeki Wachee location - Positions at our Everglades-Flamingo location -


• Location: Homestead, Miami

• Post ID: 81224697 miami is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018