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Posted: Saturday, September 2, 2017 4:12 AM

Job Title: Bilingual Customer Service Specialist (English and Spanish)Location: Miami, FLDuration: 1 year contract, possibly longer depending on performance and work load.(9/18/2017- 9/10/2018)Open Interviews: August 30, 2017Compensation: $11.00/hr?What is a Customer Care Specialist at Assurant? ?The role of a Customer Care Specialist is a key position within Assurant because you are the voice of our organization and clients. You are highly valued as our customer?s primary point of contact and you care about helping others. The?Customer Experience?is at the forefront of all you do, exceeding expectations at every turn. You are a listener, problem solver and believe in quality. You enjoy being on the phone and customers hear your smile as you patiently help them find resolution.?Why You Should Consider This Role You love helping and connecting with people You?re a problem solver who likes to think on their feet and enjoys a challenge You thrive in a fast paced, changing environment You believe the details are important and actively listen for them You go above and beyond because you want to, not because you have to?The Details Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss. This role requires listening to our customer?s concerns and showing empathy while resolving their issue. Because every customer is different we expect you to take the initiative to truly understand our customers current challenges, solve them, and use your expertise to proactively help them avoid future challenges. You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested. A?robust paid training environment that enables you to learn the business, the systems, policies and most importantly how to effectively engage and resolve customer challenges. Training will be a combination of classroom, online and side-by-side observations.?Requirements Must be available in between 11:00am to 10:00pm (plus weekends) (40 hours) Must be Bilingual - Read and write Spanish?Why Kelly??At Kelly Services?, we work with the best. Our clients include 95 of the Fortune 100? companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.About Kelly Services? As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit and connect with us on Facebook, LinkedIn and Twitter. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.]]


• Location: Miami

• Post ID: 65343762 miami is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017