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Posted: Sunday, January 7, 2018 2:57 PM

Customer Service Representative / Inside Sales Support

Perry Ellis International

Perry Ellis International is looking for an individual who is energetic, self-motivated and has a passion for providing excellent Customer Service to support the Corporate Callaway Brand. This position is varied & not your traditional high volume call center environment. This role is multifaceted and involves working with Clients, Sales representatives, Distributors, & Support Logo development. Truly a good learning experience for a newcomer wanting to get their foot in the door at Perry Ellis and wants to learn A-Z of the business process flow . Flexible schedule is a requirement, hours & shifts vary from 9:00-6:00pm , 9:30 am-6:30 pm or 10 am - 7pm, Monday through Friday.

* Be the point of contact with our customers on an individual basis and must work well in a fast-paced environment servicing same day business for our distribution channel across the United States.

* Works well as a team player but understands how to prioritize and manage their individual workload too.

* Support all internal needs for Golf division by working with management , sales team members, direct clients, and external representatives.

* Responsible to work a call center answering inquiries, placing orders, providing ship status, setting up accounts.

* Supporting our outside sales force as well as customers with daily needs.

* Work hand in hand with internal departments to support full order management.

* Candidate must be able to multi-task and should be highly organized.


* Bachelor's Degree a plus!

* Person must have excellent phone, verbal, written skills.

* Ability to work well with co-workers and other staff members in different departments.

* Ability to multi-task and take on anything given, capable of working under pressure, highly detail oriented and organized.

* Ability to work flexible hours, schedule & shifts may vary across the three time slots mentioned above. On occasion weekend and extended hours may be requested.

* Ability to make quick and appropriate decisions that will benefit the company and our customers.

* Skill is using Essentus system, Business Objects, Microsoft Office and Google Applications preferred.

* Ability to learn new programs within a timely manner.


Associated topics: call center representative, csr, customer care, intern, phone, product support, service specialist, support, telephone, telephone service representative


• Location: Miami

• Post ID: 76221617 miami is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018