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Posted: Monday, March 13, 2017 12:04 AM

Job Description:/h3:
Company Culture:
:Fun, fast paced working atmosphere
:Cooperative and supportive team environment
:Commitment to Excellence
:Strong Team Spirit
:Compassion, Respect and Understanding
:Innovative and Educational
Role Summary:
The Senior Systems Engineer is primarily responsible for the engineering and deployment of advanced technologies for REDIANTs clients.

Engineer Information Technology solutions to meet the needs of existing and prospective clients
Develop project plans for the successful deployment of advanced solutions
Communicate and coordinate project plans with external clients
Carry out project deployment tasks
Assign and oversee project tasks to other team members
Triage and ensure resourceful resolution of project related issues
Manage the executions tasks carried out by others
Consistently contribute to operational standards and procedures
Serve as an escalation point for other members of the REDIANT team
Provide technical support services when necessary (overflow and coverage)
Participate in after:hours on:call rotation
Consistently provide exceptional client experiences
Document standards, processes and procedures
Maintain accurate documentation of clients systems as changes are made
Accurately track time/work performed into the project and incident tracking system
Maintain awareness of best practices and new developments in the IT service industry

Team Player
Excellent customer service and communication skills
Ability to work effectively in a fast:paced, dynamic environment
5 or more years experience providing IT engineer or advanced support services in business environments
1 or more relevant industry certifications (Microsoft MCSE, Cisco CCNA, VMware VCP, etc.)
Thorough understanding of operating systems, business applications, printing systems, and network systems
Proven network analysis and diagnostic skills
Languages: Fluent written and verbal English. Spanish is a plus.

Compensation / Benefits
REDIANT offers the following benefits:
Completive Salary
Paid Holidays
Paid:time off (Vacation, Sick and Personal Time)
Retirement plan with matching contribution
Company Description:/h3:
Since our founding in 2002, REDIANT has consistently delivered reliable, high:quality Information Technology (IT) services to small and medium:sized business. We are a team of caring professionals who effectively serve as an extension of our clients operations by providing highly responsive, client:focused technology support services. Integrity, reliability, responsiveness and exceptional service are at the core of long:standing partnerships with our clients. Our passionate commitment to optimal up:time enables our clients to focus on their core mission and business functions.

Our Values

Do the right thing : We are transparent, honest and respectful with everyone in everything we do, no matter what
Serve Others : We give of ourselves passionately and gratefully to provide excellent service to our team, our clients and our community.
Be Accountable : We hold ourselves and each other accountable in all things, large and small. We do what we say we will do. We acknowledge our mistakes and make them right, every time.
Happy Clients : We believe that consistently delivering highly reliable and responsive information technology services makes our clients happy. We nurture lasting relationships based on long term client satisfaction
Be your Best : We give our absolute best in everything we do. We believe in ourselves and our ability to deliver the best possible results
Teamwork : Our team works together to achieve a greater goal. We learn from our experiences. We encourage and support each others personal and professional growth.
Proceed with care : We give thoughtful consideration to every action taken. W


• Location: Miami

• Post ID: 47701941 miami is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017