Posted: Saturday, September 2, 2017 12:45 AM
The IT Quality Assurance Manager will be responsible for developing and implementing processes and/or follow procedures that ensure all information systems meet Ryders standards and end users requirements. This position will manage change control process to ensure system development and changes are successful. They will be responsible for a team of Quality Assurance staff ensuring exceptional testing is delivered prior to implementation. He/She will administer problem management process including monitoring and reporting on problem resolution and make recommendations pertaining to the acquisition and/or implementation of system software and/or applications.Bachelors degree in Computer Science, Business Administration, or similar degreeEight (8) years or more experience progressive and practical experience providing testing support for applications, software, and systems. At least 3 years overseeing tasks performed by Quality Assurance (testing) staffDemonstrates analytical and problem solving skillsDetailed, organized and results orientedAbility to:Work independently and as a member of a teamGuide, engage, and impart knowledge to othersDeal with complexitySet priorities, delegate, motivate, and develop staffStrong verbal and written communication skillsExcellent time management and customer service skillsAptitude to learn a new business and systemsAbility to guide, engage, and impart knowledge to othersAssess critical areas to focus testing efforts when time is limitedStrategic planning, Project management, Process improvement and Collaboration skillsAttention to detailHP Quality Center (advanced level)Knowledge of SQL language and SDLC methodologies (advanced level)Advanced knowledge of Microsoft Office: Access, Excel, Word and PowerPoint (advanced level)Automation testing, including automation tools: UFT, Selenium (intermediate level)Web application testing (intermediate level) preferredMobile testing (intermediate level) preferredKnowledge of AS400 application testing and technology (intermediate level) preferredResponsible for managing the overall Quality Assurance testing functions, including planning, strategy, testing execution, and toolsEnsures all requirements are tested, and any gaps are documented and/or communicatedWorks with the project and development management to establish estimates, duration, and agreement on test coverage planResponsible for human resources issues and practices for direct reports, including but not limited to interviewing, selecting, training, grievance resolution, managing, performance review, coaching, providing feedback, job performance evaluations, and corrective action as appropriate.Responsible for overseeing all day to day activities of the QA staffEnsures testing of functional areas is complete, tracked, and on:scheduleResponsible for resource management across all project and support effortsResponsible for overseeing all day to day activities of the QA staffPerforms other duties as assigned Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
• Location: Miami
• Post ID: 65292262 miami