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Posted: Tuesday, January 16, 2018 6:49 AM

Requisition Number: PB:11914
Area of Interest: Retail
Organization: Retail
Brand/Division: Pottery Barn
Position Type: Full:time
Our Company
Founded in 1956, Williams:Sonoma, Inc. is the premier specialty retailer of high:quality products for the kitchen and home in the United States. Our family of brands are Williams:Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams:Sonoma Home, Rejuvenation, and Mark and Graham. These brands are among the best known and most respected in the industry. We offer beautifully:designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. Weve seen some big changes since our first brick:and:mortar store opened more than half of a century ago. What hasnt changed is our passion for high:quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, were a multi:brand, multi:channel, global enterprise supported by state:of:the:art technology and some of the most talented teams in retailing : and were always looking for new energy and ideas.
Position Summary
Provide customers with a unique shopping experience by offering excellent customer service. Meet or exceed personal sales goals, utilizing effective selling techniques and design expertise during in:store and in:home consultations.
Specific Responsibilities
* Utilize design expertise to assist clients in one on one consultations in the store and in:home regarding the design of their living spaces to drive store sales.
* Perform productive in home consultations including the ability to accurately measure and assess the clients living space.
* Engage the clients in a professional and personable way that demonstrates your personal passion for the product.
* Maintain a professional appearance that represents the Pottery Barn brand.
* Create and present design plans based on clients needs, style, preferences and living space.
* Follow through on product arrivals and set up with each client to ensure a seamless experience.
* Demonstrate excellent clienteling skills including following up with clients regarding promotions, new product arrivals etc.
* Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals.
* Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
* Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment.
* Efficiently and accurately perform register transactions i.e., sales, returns, and exchanges.
* Assist in implementation and maintenance of visual merchandise presentation, signage and lighting.
* Perform other duties as assigned by management.
* Comply with all Company policies and procedures.
Personal Competencies
Global Business Acumen : Understand the complexity of business on a global scale. Embrace cultural and individual differences with empathy. Work with the nuances of specific local cultures to make informed decisions.
Strategic and Analytical Capability :: Ability to think globally, strategically, and objectively. Effectively translates data into actionable insights, strategies and financial plans.
Leading Teams :: Attracts, develops and motives the talent needed for current and future business requirements. Articulates an inspiring vision for the future, establishes high performance expectations and sets example through own behavior. Ensures alignment of individual goals with overall business objectives. Coaches team members to success and holds individuals accountable for achieving results.
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• Location: Miami, Miami Beach

• Post ID: 75539507 miami is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018