Posted: Saturday, September 2, 2017 12:06 AM
The Claims Management System Administrator will oversee the installation of all Claims Management (Liability and Workers comp) systems updates, upgrades, configuration changes, and other software integrated with RyderA?s Claims Management Systems. They will collaborate with Management, End:Users and Information Technology to establish system defaults, policies and procedures, and strategic plans for system use and expansion. To perform this job successfully an individual must be able to work within a team and independently, have excellent customer service, possess an ability to learn quickly, and demonstrate an ability to troubleshoot issues (and then apply corrective action to prevent re:occurrence). This position ensures business continuity for Risk Management Activities through System Administration.High School diploma or equivalentBachelors degree in related field: liability, workers comp, IT preferredTwo (2) years or more experience in related work experience with Bachelors Degree preferred or Five (5) years or more experience of equivalent work experience in lieu of degree in liability, workers comp, ITStrong verbal and written communication skillsAbility to:Create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). Demonstrate core competencies of building good peer relationshipBuild strong customer relationshipsWork within tight time frames and meet strict deadlinesWork independently and as a member of a teamSeeks to acquire knowledge in area of specialtyExcellent organizational skillsMake independent judgments/decisions within established guidelinesApproachability, decision quality and dealing with ambiguityFlexibility to operate and self:driven to excel in a fast:paced environmentCapable of multi:tasking, highly organized, with excellent time management skills. Detail oriented with excellent follow:up practicesTechnical understanding of SAAS (intermediate level)Technical understanding of Claims Management (Liability and Workers Comp ) Practices (intermediate level)SQL experience (beginner level)Java Scripting experience (beginner level)Definition, implementation, configuration of Technical Settings, including but not limited to; Log Settings, Performance Settings, Manage Document Stores, Storage Location, Temporary Storage Settings, Audit Reporting, Global Settings, Text Search SettingsExecution of User Provisioning, including but not limited to; setting up and managing User Accounts and System RolesConfiguration, management, documentation of Advanced System Reporting environment and customer reporting requestsSystem Management pertaining to: Authentication, integration, configuration, and context. System Information: managing registration and performance, and ability to interpret audit logs in order to identify appropriate actionSystem:update management: test Claims Management SystemsA? periodic updates during window provided by vendor, make recommendations as to whether Ryder should accept/suppress updates offered by vendorPreparation and / or update of documentation for new or existing systemsCreate logical data models based on functional requirementsAnalysis of detail systems factors, including input and output requirements, information flow, hardware and software requirements, and reliability characteristicsMonitoring of system effectiveness in satisfying user needsGuidance and work leadership for less:experienced analystsLevel 1 Technical support for system end usersMaintain current knowledge of relevant technologies as assignedPerforms other duties as assignedRyder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
• Location: Miami
• Post ID: 65292527 miami