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Posted: Friday, November 3, 2017 4:31 AM

Requisition No:23411
Agency: Highway Safety and Motor Vehicle
Position Number:
Salary: 30, Annually
Posting Closing Date: 11/07/2017
Department of Highway Safety and Motor Vehicles
Division of Florida Highway Patrol
Miami Regional Communications Center

*Open Competitive Advertisement*

In order to be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.

27, Annually (For non 911PST certified applicants.)
30, Annually (For 911PST certified applicants.)
Note: In addition to the base salary, this position includes a Competitive Area Differential (CAD) salary additive in the amount of 105.73 monthly. Selected applicants may also be eligible for the Critical Market Pay (CMP) additive in the amount of 108.34 monthly. Please see the notes section below for further information regarding salary.

Contact Person: Evita Johnson, (305)

The Organization
The Florida Department of Highway Safety and Motor Vehicles (DHSMV) provides highway safety and security through excellence in service, education and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

Our Benefits include
Annual and Sick Leave Package
Nine Paid Holidays
State Health and Life Insurance
Educational Benefits
Contributory Retirement Plan
To learn more about DHSMV and why its a great place to work, visit our website at:

Description of Job
Regional Duty Officers, also known as dispatchers, are the vital link between the public and law enforcement and are crucial to maintaining public safety. Regional Duty Officers monitor law enforcement safety and provide assistance by receiving calls from the public and dispatching troopers to crashes and other state law enforcement officers to other calls for service. The job entails working 40 hours per week, rotating days and shifts covering weekdays, weekends, holidays and emergency situations to provide coverage 24 hours per day, 7 days per week. This is a responsible position requiring independent decision making and the ability to monitor and operate the two:way radio system, Computer Aided Dispatch system, NCIC/FCIC computer terminal (i.e. teletype) and telephone while composing and disseminating of information through these communications systems to agency personnel, other law enforcement agencies and the public while maintaining accurate records as required by the agency, Federal Communications Commission (FCC) and Florida Department of Law Enforcement (FDLE). Individuals with the ability to remain calm, professional and even:tempered during emergency situations are necessary for this challenging, yet rewarding career.

Incumbents of this position are required to be 911 Public Safety Telecommunicator (PST) certified within 12 months of the date of hire. Selected candidates who do not hold a valid Florida 911PST certification at the time of hire will be hired at a rate of 26, annually and placed in trainee status. Upon certification, incumbents will receive the base salary of 29, and be placed in probationary status. For more information related to the 911 Public Safety Telecommunicator Program, click here.

Desired Knowledge, Skills, and Abilities
Knowledge and ability to operate Law Enforcement Computer Aided Dispatch, FCIC/N


• Location: Miami

• Post ID: 70523392 miami is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017