Home > Miami jobs > Miami administrative/office

Posted: Tuesday, February 27, 2018 3:56 AM

IMC Health seeks a Bilingual (English / Spanish) receptionist/telephone operator to fulfill the vacancy at our Hollywood office. Proficient typing is a must. PRIMARY FUNCTION: Greets patients, answers incoming calls, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff. SCHEDULE: Monday - Friday 8:00am-5:00pm POSITION LOCATION: 291 SW 27th Ave. - Miami, FL - 33135 ESSENTIAL FUNCTIONS OF THE JOB: Answer incoming calls in a courteous & professional manner Welcoming patients and visitors, in person or on the telephone, answering or referring inquires. Scheduling appointments in person or by telephone, send reminders and follow up on no-shows. Screen calls Receive and convey messages electronically, in writing and verbally Schedule appointments according to office scheduling policies Greet patients & visitors in a prompt, courteous and helpful manner & direct to the appropriate area Interact effectively with staff and clients in order to maintain a professional working environment. Check-in/Check-out patients in a timely manner Mark patients accordingly in Patient Tracking System Collect co-pay and/or payments according to insurance plan Discuss & interpret patient balance information within the guidelines of the office's collection policy. Ability to update medical record and computer system with new information Maintain work area and lobby in neat and orderly manner Participate in staff & educational meetings Applicants must have the ability to learn and practice office procedures, policies and protocols. Applicants are required to have a command of the English and Spanish language and be proficient with grammar, spelling and verbal skills in order to communicate with patients, providers and staff in written and oral communications. Applicants must be proficient in Microsoft Office and knowledgeable with computers, scanners, faxes, etc. EDUCATION AND/OR EXPERIENCE: Maintain a cheerful, positive and respectful attitude. Excellent organizational and interpersonal skills. Good telephone, computer, and typing skills. Experience in a medical setting preferred. 1 year experience as medical receptionist preferred. High school graduate or equivalent. Bilingual in English & Spanish ** If you are organized and have excellent customer service skills, then please submit your resume. EOE. M/F/Disability/Veteran


• Location: Miami

• Post ID: 80671032 miami is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018