Posted: Friday, February 23, 2018 2:49 PM
Agency: Department of Lottery
Working Title: LOTTERY MARKETING SPECIALIST III :
Salary: 24, : 47,
Posting Closing Date: 03/13/2018
This position is a sales and marketing support position responsible for performing customer service, sales of Lottery products, validation and payment of winning claims using the Fortune System, preparation of promotional book inventory and various administrative tasks. This position may require travel and the incumbent must possess and maintain a valid drivers license.
** THIS POSITION WILL BE FILLED AT/NEAR THE MINIMUM SALARY. **
ESSENTIAL DUTIES: (Note: The omission of specific statements does not prevent management from assigning specific duties not listed herein if such duties are a logical assignment to the position.)
:Greets players in a courteous and professional manner, in person and by phone.
:Answers questions and provides information on how to play all Lottery games.
:Assists players by responding to questions relating to prize validation and payments.
:Serve as a customer service representative for calls made to the district office.
:Establish working relationship with co:workers and customer base.
VALIDATION AND PAY OPERATOR
:Pay/validation Operator and assists players in completing claims in prizes greater than 599.00.
:Primary or secondary ticket sales redemption.
:Validates, pays prizes, and processes claims.
:Performs daily and weekly cash procedures including reconciliation and documentation, deposits, and adjustments.
:Primary to complete District weekly settlement package.
:Assist with general banking that includes making bank deposits.
:Primary or Secondary to maintain an accurate inventory of all Lottery merchandise items issued to District office and accurately records all transactions to appropriately account for these items as prescribed by established policies and procedures.
:May assist with monthly inventory audits on promotional inventory as well as quarterly inventory audits.
:Secondary for Issues/returns, receives, sorts and stores promotional merchandise which requires moving up to 50 lbs.
:Secondary in performing warehouse related duties including shipping, receiving and organizing which may require moving up to 50 lbs.
:Compiles and analyzes data for administrative decisions.
:Secondary to review and process Retailer Applications, Renewals, Online Site Surveys, Electronic Funds Transfers (EFT), NSFs and maintains retailer files in the District Office.
:Performs routine clerical duties including answering and routing telephone calls, establishing and maintaining office filling systems.
:Secondary to prepare, audit, track, and maintain records of travel expenses related vouchers.
:Creates or updates reports as directed.
:Develop and update District Flyers.
:Maintains documentation/files for Fax Machine.
:Promotes and sells Lottery tickets.
:May participate in Sales Events, which may include the set:up and break:down of promotional events which will require moving promotional display items and equipment up to 50 lbs.
:Reviews and coordinates implementation of statutes, rules, regulations, policies, and procedures.
:Secondary to process, track, and maintain pending Lottery purchase requisitions; perform purchase related tasks.
:Performs special assignments, research, and report preparation.
:Operates motor vehicle as required to fulfill the duties of the position, which may include overnight trips.
:Perform other duties as assigned by management.
:Attendance is an essential function of this position.
KNOWLEDGE, SKILLS, AND ABILITIES:
:Computer skills to include the ability to utilize Microsoft Word and Excel software.
:Ability to communicate ef
• Location: Miami
• Post ID: 80297547 miami