Posted: Thursday, May 11, 2017 7:30 AM
Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.Potential Career Path Front Office Supervisor/Accounts Payable or Receivable Clerk : Front Office ManagerEssential Job FunctionsPerform bookkeeping activities, such as balancing accounts and conducting nightly audits.Keep records of room availability and guests accounts, manually or using computers.Prepare and distribute daily reports.Audit and reconcile cashiers.Audit, reconcile, consolidate, and transmit all credit cards on a timely put and update financial information into BRAINS network.Check guests/in out and perform Guest Service Agents tasks.Respond to guest inquiries and resolve complaints. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Follow sustainability guidelines and practices related to HHMA?s EarthView program. Practice safe work habits and wear protective safety equipment.Ensure overall guest satisfaction.Perform other duties as requested by management.Position RequirementsHigh School diploma or equivalent preferred.Previous night audit/accounting experience or equivalent training puter knowledge/Excel and arithmetic skills required.FSD is a plus, required within 90 days of employment.Work Environment and ContextWork schedule varies and may include working on holidays, and weekends.Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching. Hersha Hospitality Management (HHM) is an industry:leading and growing hotel management, investment, and development firm that provides turn:key management solutions to hotels across the United States. HHM manages world class brands in the select service and full service markets as well as a collection of independent, boutique hotels in key markets. Join the Legacy of StrengthHershaA?s legacy is built upon a strong foundation of core values: honesty, communication, community, personal growth and achievement. HershaA?s rapid growth, focus on associate development and its commitment to serve our guests, our associates and the local communities we work in, combine to make Hersha associates the strongest in our industry. Serve. Stretch. Succeed.Hersha believes if you serve our guests, your fellow associates and our local community, stretch yourself on the job and take advantage of many promotional opportunities, you will ultimately achieve professional success. As we grow, you grow.
• Location: Miami
• Post ID: 51237068 miami